Apart from providing home-like comfort and familiarity, certain amenities can go a long way in making your guests have the perfect stay. We have compiled a list of features that matter most to travelers, so when you are listing your property, highlight the availability of the following.Read More
Negative reviews aren't all bad if you know how to spin them.
Bill Gates, co-founder of Microsoft and (now) billionaire philanthropist once said, “Your most unhappy customers are your greatest source of learning.” These are wise words, of course, but they’re easy to lose sight of when you’re frustrated, defeated, or just plain tired of handling complaints and less-than-stellar reviews.
On July 19th, we hosted a Town Hall webinar. We experienced some technical issues with the webinar, and many people missed all or part of it as a result. We would like to offer all of those affected our sincerest apologies; we know there was a lot of interest in this webinar and the topics being covered, and it must have been very frustrating to not be able to get all of the content.Read More
The questions keep coming in from our customers, and we will keep answering them! Let us dive right into this week’s questions.Read More
It was another big week for questions, and we are here to bring you answers. Let us dive right in and clear things up!Read More
Though we choose our dining tables based on our style preferences and practical needs, we also consider how conducive the tables will be to the experiences we hope to have there. We imagine family and friends sharing stories and laughs around our dining tables, and we think about how special the holidays will feel. If warm and welcoming is your aim, pull up a chair and find inspiration in these dining room tables just right for lingering over (with dessert), no matter your style.Read More
If you are a vacation rental property manager, you know that online listings are the easiest way for consumers to find vacation rentals. Here are a few things you can do to make your listing more click-worthy on a third-party OTA website.Read More
As part of our ongoing communication with our partners, we are answering the hot themes from your comments this past week. These were gathered from the feedback links in the Discovery Hub and the blog.Read More
We’ve been getting a lot of great feedback from you, our owners and property managers, so we’re going try responding to it each week here. Please let us know your thoughts!Read More
$1M Liability Insurance provides you liability protection for reservations that are processed online through HomeAway checkout - at no additional cost to you.Read More