Communicating and paying through HomeAway checkout helps to ensure your are getting the benefits from your bookings, like improving your position in search results. For travelers, it helps them have an easy and secure booking experience.
When a traveler sees multiple websites or gets different booking instructions, it can get confusing.
Back in March, we started our Moment Makers series, which tells the stories of partners going above and beyond for their guests. We wanted to open it up to all our partners, so we launched our Moment Makers contest, asking "What do you do to go above and beyond for your guests?" We got a flood of responses from people who take hospitality to a whole new level! After reviewing all the stories (and booking some vacations!), we chose one winner who stands out from the rest.
When a traveler requests to book on HomeAway, they want to know as soon as possible whether or not their reservation is confirmed so they can continue to daydream about the amazing vacation they’re about to take! Owners can help to make a great booking experience for potential guests, and alleviate many common traveler pain points, by using the best practices outlined here for cancelling or declining bookings on the HomeAway site.
You know how important good reviews are for your property. With online booking, you'll also be able to see and submit reviews of travelers. After all, feedback should be a two-way street! Here's how to use reviews of travelers before booking and after the stay.