Above and beyond: wowing guests

From gift baskets to personalized experiences, the ways to 'wow' your guests are endless. Read on about how one property management company in Colorado embraces wowing guests from before guests arrive to after the trip is over. (Hint: many of these are free!)

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Introducing the Traveler Inbox

As part of providing the best tools for planning a vacation, we are adding the capability for travelers to securely manage communications with owner and property managers directly on our site and in our mobile app. The Inbox on HomeAway.com will help you easily keep track of messages you have sent and received from owners and property managers through our site. 

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Introducing the new HomeAway.com homepage

You might have noticed that over the last year, we’ve made a number of improvements to the property details pages and search pages of HomeAway.com. Every change we’ve made has been to improve the traveler experience and help drive more inquiries and bookings for your listing. 

We are excited to announce some of the recent enhancements to the HomeAway.com homepage:

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COMING SOON: VRBO search results filtering/sorting by price

It’s finally here. Well, almost. Soon travelers on VRBO will be able to sort search results by price and even filter out those that don’t meet their budget. This new feature will be rolling out to VRBO in the next few months.

Here’s how it will work

Sort by Price

Once the traveler enters a location in the search bar, they will be able to sort their results by price, either from highest to lowest or lowest to highest.

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VRBO Listing Page Is New and Improved

Have you looked at your VRBO.com property listing recently? If you have, then you might have noticed we’ve made some pretty big improvements. (And if you haven’t, well, that’s what this post is for!)

In our never-ending quest to be the best vacation rental site, we have made some changes to our property listing page format, including:

  • Bigger photo viewer: nothing is more important than making sure your property looks good! So we have upgraded our photo viewer so your pictures are front and center.  (Make sure your pics are the right size and resolution – 1024 x 768 works best) (first image below).
  • Calendar and map toggle: Travelers can easily click to change the photos to map or calendar, so it’s easy to see where your property is located and if it’s available for their dates.
  • Overview section: Just below the photo viewer is a summary of the most important data travelers are looking for, so they have everything they need to make a decision at their fingertips.
  • “Sticky” buttons and right rail: As the user scrolls down the listing, buttons below the photo viewer stay on the page as a top navigation to easily click to other sections. And most importantly, booking and contact information stay onscreen, so they don’t have to scroll back up to start the reservation process (second image below).

Every one of these changes has been researched and tested so we can say with confidence that they’re for the better. But we want to hear what you think too! Take a look at your new and improved property listing and let us know your thoughts.

Happy renting!

The Product Marketing Team