Simplifying the booking experience

Communicating and paying through HomeAway checkout helps to ensure your are getting the benefits from your bookings, like improving your position in search results. For travelers, it helps them have an easy and secure booking experience.

When a traveler sees multiple websites or gets different booking instructions, it can get confusing.

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Who is the ultimate Moment Maker?

Back in March, we started our Moment Makers series, which tells the stories of partners going above and beyond for their guests. We wanted to open it up to all our partners, so we launched our Moment Makers contest, asking "What do you do to go above and beyond for your guests?" We got a flood of responses from people who take hospitality to a whole new level! After reviewing all the stories (and booking some vacations!), we chose one winner who stands out from the rest.

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Best Practices for Cancellations and Declines

When a traveler requests to book on HomeAway, they want to know as soon as possible whether or not their reservation is confirmed so they can continue to daydream about the amazing vacation they’re about to take! Owners can help to make a great booking experience for potential guests, and alleviate many common traveler pain points, by using the best practices outlined here for cancelling or declining bookings on the HomeAway site.

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Using traveler reviews to your advantage

You know how important good reviews are for your property. With online booking, you'll also be able to see and submit reviews of travelers. After all, feedback should be a two-way street! Here's how to use reviews of travelers before booking and after the stay.

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Mo' Marketing, Mo' Travelers

We've been investing heavily in marketing, and it's paying off! Here's a look at some of our 2016 campaigns! Check out how we're driving more traffic (and more bookings for you!).

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4 of the Most Unique Properties on HomeAway

Our advice to vacation rental owners & managers is always to find what's unique about your property and then highlight that in your listing. There's something unique about every property - great views, themed decor, amazing amenities - but for these four properties, unique is taken to a whole new level!

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Moment Makers - Episode 1 - Dan & Rena

The moment makers series follows successful vacation rental owners who are going above and beyond to create special experiences for their guests. Watch the first episode here. 

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Above and beyond: wowing guests

From gift baskets to personalized experiences, the ways to 'wow' your guests are endless. Read on about how one property management company in Colorado embraces wowing guests from before guests arrive to after the trip is over. (Hint: many of these are free!)

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Top Common Lodging Tax Concerns By Avalara MyLodgeTax

Guest post from industry experts, Avalara MyLodgeTax.

There is a lot of confusion about what to do and there are many potential concerns that vacation rental property owners may have when it comes to lodging taxes. We take a more in-depth look at what you need to be aware of from a lodging tax perspective.

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Compete to Win: 6 Keys to Achieve Maximum Bookings

Getting bookings for your vacation rental is competitive by nature - you're competing with similar properties in your area to prove you’re the best fit for a traveler. So when listing your property, one key way to crush the competition is to make sure your listing is showing up to as many travelers as possible. The good news is that you have a lot of control over this on HomeAway, so crank up Eye of the Tiger and check out these six key ways to stand out from your competitors!

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Best Match basics: Why we changed and how it works

If you've listed with HomeAway for a while, you've noticed some big changes in recent years. A key change is the move from subscription tiers to Best Match, our search algorithm. We wanted to take some time to explain the impetus behind those changes as well as what you can be doing to better perform in a Best Match world. 

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Lift My Listing: Improving a London flat on HomeAway

One of the best things about HomeAway is working with property owners & managers who are always looking for ways to improve. Paul, who owns a flat in London, came to us after a recent webinar looking for some feedback on his listing. We wanted to share our tips in this video so Paul and other property owners & managers could get some good ideas for their own listings. Check it out!

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7 Smartphone photography tips that make your listings shine

Are you familiar with the saying "a picture's worth a thousand words"? This gem of wisdom is especially true when it comes to your property, as photos will be the first thing that your prospective guests will see, and we all know that first impressions count!

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How to set up your home for romantic getaways

Flowers, a box of chocolates, a white-tablecloth dinner for two-you've been there, done that on Valentine’s Day. Now it’s time to set up your home for those couples who booked a vacation rental expecting extreme privacy with the comforts and amenities they’re used at home.

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Top Common Lodging Tax Concerns by Avalara MyLodgeTax Webinar

Don't miss out and join us for a webinar with industry experts, MyLodgeTax. They take a more in-depth look at what you need to be aware of from a lodging tax perspective.There is a lot of confusion about what to do and there are many potential concerns that vacation rental property owners may have when it comes to lodging taxes. We take a more in-depth look at what you need to be aware of from a lodging tax perspective.

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