As part of providing the best tools for planning a vacation, we are adding the capability for travelers to securely manage communications with owner and property managers directly on our site and in our mobile app. The Inbox on HomeAway.com will help you easily keep track of messages you have sent and received from owners and property managers through our site.
This feature will be rolled out to all of our sites in the coming weeks. You will access it by logging into your account via the Traveler Login link at the top of any page of the site.
Some owners and property managers will not communicate with you through your inbox. In those cases you will be able to see your sent message and a note to visit your email account to continue the conversation.