There’s no magic question you can ask to find out if a guest staying at your property is going to be a great one or a bad one. It will be a skill you develop over time and will take a combination of experience, intuition about your market, and knowing the right questions to ask a guest when they’re booking your property.
You've received a booking request - great! But what kind of people are you about to let into your home? What kind of information do you need about them to put your mind at ease?
It's tempting to turn to Google in times like these, but we recommend going straight to the source. That's right; it's time to ask your guests some questions.
You might consider putting together a short questionnaire for each of your prospective guests; here are some questions to think about including:
- Who are you traveling with?
- How many are in your party?
- What are the age ranges of the people in your group?
- Why are you traveling?
- Why did you choose this property?
- Have you been to this area before?
- Have you stayed in a vacation rental before?
With just a few quick questions, you have the chance to get to know the traveler better, determine if they're the right fit for your rental, and help put your own mind at ease.
If a traveler has been reviewed by previous owners for past stays, you'll be able to see them if you have online booking enabled. Read more here.
For stays of a month or more, you may want to also ask for a copy of their photo ID along with a background & credit check but you should check with your local government if there are any special requirements required for long-term stays. Since you might not be seeing the inside of your property for a while, this may help provide some extra reassurance.
We're told often that the quality of our travelers is high and that they're on their best behavior the vast majority of the time. But it doesn't hurt to get a little extra information up front before you let guests into your home.
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