For a marketplace to succeed, trust and security is paramount. Through HomeAway Payments, we are taking steps to ensure that transactions are more secure across our family of websites.
We are continuing to test new features that provide owners with more information about travelers, including pre-booking identity verification. In addition, we are leveraging Expedia’s sophisticated fraud-detection systems to minimize fraud in our marketplace.
Expedia's risk scoring system is an industry-leading fraud detection platform. It is specifically tuned to detect and prevent fraud in the travel space, using advanced cognitive technologies like machine learning. This advanced system has the ability to identify when a traveler is using a stolen credit card and can stop fraudulent transactions from converting to a booking. This will result in fewer chargebacks as well as less cancellations and declines for you.
We are committed to building trust and security in the marketplace and will continue to explore different ways to ensure our travelers and partners have peace of mind.